Notice of Dried Fruits
Hi!
Thank you everyone for liking and supporting our products. 🧸
Our dried fruits are all made by ourselves.
Due to the different sweetness and size of the original fruits, in fact that it is cut by hand. So, there is no guarantee that each piece of dried fruit will be of the same size and thickness.
Also because there are "no added" chemical additives such as preservatives, colorings, and artificial flavors.
Fruits after dried, the color will have different shades and cannot be exactly the same, that is the normal and original color.
Furthermore, after receiving the dried fruits, the temperature difference in the storage area will cause the dried fruits to oxidize and the color will gradually deepen or become lighter, these are normal condition.
After receiving our dried fruits, we hope that you can finish them within two weeks. It will be the best dried fruit taste.
If you want to keep it for 1 to 3 months, be sure to refrigerate below 45°F to slow down the oxidation of the dried fruits. The preservation method we provide is the best way to maintain the taste and slow down the oxidation of dried fruits.
We cannot confirm the storage condition of the dried fruits after you receive. Therefore, we will not accept applications for exchange due to food quality variation, after 10 days for receiving the dried fruits.
We use weighing method to package dried fruits. So, each pack of dried fruits will have different thickness and size, and the number of pieces will also be different.
We hope everyone can better understand the uniqueness of dried fruits and like the taste and aroma we produce.
Warm regards :)
Ordering Instructions and Shipping Instructions
1. About Ordering
(2) 果乾類及鮮果農產類除季節因素外，下單後如經系統發出「訂單狀態：已確認」通知，恕無法因個人因素變更訂單減少訂購數量；
(3) 如商品說明頁面有標註為「特殊客製商品」，下單並完成付款後即無法進行退款或取消訂單；
(4) 如因個人因素需變更訂單減少訂購數量，每筆訂單需酌收新臺幣150元處理費。
2. About Shipping
(3) 鮮果農產類出貨前我們已完善包裝，但在物流運送期間仍有可能造成3-5%的正常微損，請大家悉知；
(4) 如購買鮮果類，物流送達指定地址時，無法聯繫上收件人而發生無人收貨(包含提供的收件資料有誤)，導致第三日需再送件，訂購方需一概承擔因收貨延遲而可能造成的品質變異風險，恕無法辦理換貨事宜。
3. About Storage
4. About Inventory
(3) 鮮果農產類為接單後安排採收期，非全年現貨，訂購後等待採收天數約7-10個工作天(不含星期六、星期日、補班日及國定假日)，或依頁面公告出貨排程日為主。
5. About Preparing Products
(1) 果乾類商品準備時間約3-5個工作天(不含星期六、星期日、補班日及國定假日)，我們仍會以最快的速度為您將貨品準備完成並寄出；
(2) 鮮果農產類依頁面公告出貨排程日為主。如有急需，請先與客服聯絡，確認需求日及出貨時間後再行訂購；
(3) 周邊商品一般為接單後製作，約5-20個工作天，按品項不同天數不同(商品頁面會說明)，有時可能會幸運有極少量現貨，如有急需，請先與客服聯絡，確認需求日及出貨時間後再行訂購；
(4) 上開預估出貨天數皆不包含單筆大量訂購的訂單，將以約定出貨日為準；
(5) 如有急件也請您一定要先與我們確認到貨日期後再下單，以免耽誤您寶貴時間。
6.About Shipping Days After Preparing Products
請參閱「運送方式」。
